{"id":1587,"date":"2021-10-26T11:38:56","date_gmt":"2021-10-26T15:38:56","guid":{"rendered":"https:\/\/lightgrid.com\/?p=1587"},"modified":"2021-10-26T11:38:57","modified_gmt":"2021-10-26T15:38:57","slug":"voip-engineer-mid-fort-meade-md","status":"publish","type":"post","link":"https:\/\/lightgrid.com\/open-positions\/voip-engineer-mid-fort-meade-md\/","title":{"rendered":"VOIP Engineer (Mid), Fort Meade, MD"},"content":{"rendered":"\n<p><strong><em>Responsibilities\/Expectations:&nbsp;<\/em><\/strong><\/p>\n\n\n\n<ul><li>Installs, configures, and tests VoIP endpoints<\/li><li>Works customer SRM tickets and trouble tickets to update, remove, move, and troubleshoot VoIP endpoints<\/li><li>Maintains the local Cisco Emergency Responder (CER) system (includes working hardware\/software issues and security vulnerabilities when needed)<\/li><li>Inventories and processes Return Material Authorizations (RMA) for VoIP assets to the vendor<\/li><li>With minimal direction, provides expert support, analysis and research into complex problems, and processes relating delivery of voice and video services<\/li><li>Assists and provides technical expertise on executive-level project teams providing technical direction, solution development, and alternatives.\u00a0<\/li><li>Exercises considerable latitude in determining technical objectives of assignment.\u00a0<\/li><li>Operates and manages SIPR and NIPR VOIP systems<\/li><li>Builds and configures network infrastructure devices, hardware replacement, property accountability, wireless access point support, network service management (VOIP, access controls, firewalls, Bluecoat, TACACs, etc)<\/li><li>Designs and implements new network solutions and\/or improving the efficiency of current voice and video services<\/li><li>Develops product recommendations on VoIP related network equipment solutions<\/li><li>Performs VoIP related site surveys and develops detailed design documents that incorporate existing firewalls, routing and switching to maximize network efficiency and security<\/li><li>Maximizes network performance through ongoing monitoring and troubleshooting<\/li><li>Arranges scheduled upgrades<\/li><li>Strong implementation experience in configuration baselines and DISA STIGs<\/li><li>Strong experience with vulnerability mitigation and patching<\/li><li>Reports VoIP service status to key stakeholders<\/li><li>Can work flexible hours to support deployment teams when necessary<\/li><li>Performs all other duties as assigned<\/li><li>Excellent verbal and written communication skills\u00a0<\/li><li>Demonstrated ability to organize and facilitate planning and designs\u00a0<\/li><li>Ability to track, manage, and ensure project tasks are completed in a timely manner\u00a0<\/li><li>Cisco Unity Communications Manager<\/li><li>Cisco Unity Presence Server<\/li><li>Cisco Prime Collaboration Components<\/li><li>Cisco Emergency Responder<\/li><li>Remedy\/ServiceNow<\/li><li>Joint Regional Security Stack (JRSS)\u00a0<\/li><li>Documenting network topology and rack elevations using Visio\u00a0<\/li><li>This position may involve up to 25% travel to survey, design, and field VoIP solutions worldwide<\/li><li>Potential for telework 25%<\/li><\/ul>\n\n\n\n<p><strong><em>Required Qualifications\/Education\/Experience<\/em><\/strong><\/p>\n\n\n\n<ul><li>Bachelor\u2019s Degree&nbsp;<\/li><li>3-5 years related experience<\/li><li>Cisco CCNA Voice, CCNP Voice are preferred certifications,<\/li><li>Network or other Certifications needed or specialty experience<\/li><li>Security+ CE (or appropriate DoDM 8570 Baseline Certification required)<\/li><li>IAT Level II certification is required before start&nbsp;<\/li><\/ul>\n\n\n\n<p><strong><em>Required Security Clearance:&nbsp;&nbsp;<\/em><\/strong>Secret<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Responsibilities\/Expectations:&nbsp; Installs, configures, and tests VoIP endpoints Works customer SRM tickets and trouble tickets to update, remove, move, and troubleshoot VoIP endpoints Maintains the local Cisco Emergency Responder (CER) system (includes working hardware\/software issues and security vulnerabilities when needed) Inventories and processes Return Material Authorizations (RMA) for VoIP assets to the vendor With minimal direction, [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[8],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/lightgrid.com\/wp-json\/wp\/v2\/posts\/1587"}],"collection":[{"href":"https:\/\/lightgrid.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lightgrid.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lightgrid.com\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/lightgrid.com\/wp-json\/wp\/v2\/comments?post=1587"}],"version-history":[{"count":2,"href":"https:\/\/lightgrid.com\/wp-json\/wp\/v2\/posts\/1587\/revisions"}],"predecessor-version":[{"id":1592,"href":"https:\/\/lightgrid.com\/wp-json\/wp\/v2\/posts\/1587\/revisions\/1592"}],"wp:attachment":[{"href":"https:\/\/lightgrid.com\/wp-json\/wp\/v2\/media?parent=1587"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lightgrid.com\/wp-json\/wp\/v2\/categories?post=1587"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lightgrid.com\/wp-json\/wp\/v2\/tags?post=1587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}